Draft. This page is pending legal review and may change before tickets go on sale.
Privacy Policy
Last updated October 19, 2026
We sell tickets directly, so your information stays with us, not a middleman. We collect only what we need to sell you tickets, get you in the door, and run our shows. We never sell your personal information.
This policy explains how [LEGAL ENTITY NAME, e.g. Erickson Unlimited LLC] (“Erickson Unlimited,” “we,” “us”) handles information when you visit ericksoneventstickets.com(the “Site”), buy tickets, or attend our events.
Information we collect
When you buy tickets
- Your name, email address, and (if you provide it) phone number.
- What you bought: event, date, ticket type, quantity, price, fees, and any promo code.
- Payment details are entered on Stripe's secure checkout page and processed by Stripe. We never see or store your full card number. We receive limited details from Stripe, such as the card brand, last four digits, and billing ZIP code, to confirm payment and handle refunds or disputes.
At the event
- When your ticket is scanned: the time, which entrance or staff member scanned it, and whether it was accepted.
- Our events may be photographed or filmed. See “Photos and video at events” in our Terms & Ticket Policy.
When you browse the Site
- Basic technical information your browser sends (such as IP address, browser type, and pages viewed), used for security and to keep the Site running.
- Anonymous visit statistics (pages viewed, referring site, device type, country) collected by our host, Vercel, without cookies and without tracking you across other websites.
When you contact us
Whatever you choose to send us, such as your name, email, and message.
How we use it
- To process your order, deliver your tickets, and send order and event updates (including changes, reschedules, or cancellations).
- To check tickets at the door and prevent fraud, duplicate entry, and scalping.
- To provide customer support and process refunds when an event is cancelled.
- To understand which events and pages people are interested in, so we can plan better shows.
- To send you news about upcoming shows only if you opt in. Every marketing email has an unsubscribe link.
- To meet legal, tax, and accounting obligations and to protect our rights, our guests, and our staff.
Who we share it with
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only with:
| Service provider | What they do for us |
|---|---|
| Stripe | Card payments, fraud prevention and payouts |
| Supabase | Secure database hosting (orders, tickets, staff accounts) |
| Vercel | Website hosting and privacy-friendly, cookieless visit statistics |
| Resend | Sending ticket and order emails |
- Venues and event partners, only as needed to run the event (for example, a guest list for entry or a will-call list).
- Authorities or others when required by law, or to protect the safety, rights, or property of our guests, staff, or business.
- A buyer or successor if our business is sold or reorganized, under this policy's protections.
Cookies and tracking
The public Site does not use advertising or tracking cookies. Details, and your controls, are in our Cookie Policy. You can change your choices any time: . We honor the Global Privacy Control signal as an opt-out of any optional tracking.
How long we keep it
- Order and ticket records: as long as needed for tax and accounting (generally up to 7 years).
- Door-scan records: up to 2 years.
- Marketing list: until you unsubscribe.
- Website technical logs: generally 30 days or less.
How we protect it
Payments run on Stripe's secure checkout. Our database is encrypted, protected by access rules, and only staff who need it can see it; staff sign in with two-factor authentication. No system is perfectly secure, but we work hard to protect your information and will notify you as required by law if a breach affects you.
Your choices and rights
- Access or copy: ask what personal information we hold about you.
- Correct: ask us to fix anything inaccurate.
- Delete: ask us to delete your information, except what we must keep (for example, tax records).
- Unsubscribe: use the link in any marketing email, or contact us.
Email [PRIVACY / SUPPORT EMAIL]to make a request. We'll verify it's you and respond within 45 days. Residents of states with privacy laws (such as California, Colorado, Virginia, and others) have these rights under those laws, and we won't treat you differently for using them.
Children
The Site is not directed to children under 13, and we don't knowingly collect their information. Ticket buyers must be at least 18. Some events are 21+ and require valid ID at the door.
Changes
If we change this policy, we'll update the date above. For significant changes, we'll notify ticket holders by email or with a notice on the Site.
Contact us
[LEGAL ENTITY NAME, e.g. Erickson Unlimited LLC]
[MAILING ADDRESS], Anchorage, Alaska
[PRIVACY / SUPPORT EMAIL]